Managed Department
Custom
annual contract
One large department or regulated business unit.
- Transformation OS
- Managed service desk
- Security review
- Integration backlog
- Named success lead
Managed transformation
Run Decoded as a managed transformation platform for complex organizations.
Enterprise Managed combines the platform, delivery office, managed services, security controls, custom integrations, and executive governance into a single annual agreement.
Who buys this
Large enterprises, regulated institutions, public-sector programs, multi-country organizations, and client groups that need dedicated support, procurement alignment, and ongoing operations.
Annual procurement, bank transfer, card for smaller retainers, M-Pesa for local settlement, and milestone invoices for implementation or managed services.
Managed Enterprise
Custom
annual contract
Multi-department or multi-country transformation.
- Dedicated tenant option
- SLA-backed support
- Executive steering
- Custom modules
- Enterprise academy bundle
Strategic Platform
Custom
multi-year agreement
Platform partnerships, national programs, and major enterprise rollouts.
- Joint roadmap
- Dedicated operating team
- Private marketplace
- Custom governance
- Volume pricing
Platform modules
What turns on with Enterprise Managed.
These modules map the offer back to the existing Decoded architecture, docs, payment rails, and implementation surfaces.
Dedicated tenant optionTransformation OSMarketplaceAcademyAI/API creditsManaged servicesSecurity and compliance
Implementation path
How the offer becomes a live workspace.
- Run enterprise discovery across scope, users, modules, integrations, security, and procurement.
- Design tenant model, SLA, support cadence, and success metrics.
- Launch phased onboarding with initial departments and executive governance.
- Expand modules, seats, marketplace, academy, and AI/API commitments by quarter.
Expected outcomes
What the customer should be able to prove.
Peer benchmark logic
Enterprise peers commonly hide final price behind sales because security, compliance, integration, and support scope dominate cost. Decoded should do the same while keeping lower tiers transparent.
Keep public enterprise pages outcome-led and security-led, then price through discovery because tenant model, integrations, governance, and SLA obligations drive real cost.